Introducing Modus

Recovery Continuity Management

Know sooner.
Act before it's too late.

Most providers don't find out a client is struggling until after they've left — or relapsed. Modus Continuum closes that gap: capturing the right data, at the right time, so your team can intervene before a crisis becomes a discharge.

Schedule a Demo See How It Works

18%

of clients leave programs early, resulting in lost revenue and adding additional costs to regain clients and residents

20+ hours

can be saved per week with automated engagement and survey workflows, giving you more time with clients

900+ facilities

use and trust the Modus platform for managing their recovery data and staying engaged with their clients

RCI® Recovery Capital Index

The only validated recovery capital measure on the Joint Commission Behavioral Healthcare Instruments Listing

The RCI was designed for providers across the full recovery continuum:

🏥 Inpatient Treatment 🏨 Outpatient Programs 🏠 Recovery Housing 🤝 Recovery Support Orgs ⚖️ Treatment & Recovery Courts

What We Do

Recovery Continuity,
Fully Managed

The Modus platform gives your team structured visibility into participant risk and recovery capital from admission through 12 months post-discharge so you can intervene earlier, reduce early departures, and build sustainable operations with better long-term results.

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Recovery Capital Monitoring

The Recovery Capital Index® tracks housing stability, employment, social support, and sense of purpose — the multi-factor picture that predicts who is at risk before they leave.

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Early Risk Detection

Risk scoring surfaces drift patterns before they become crises. Automated alerts and escalation workflows give your clinical team time to intervene — while the participant is still in your program.

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Engagement Automation

HIPAA-compliant SMS and email messaging keep participants connected throughout their care and post-discharge with structured outreach and care specific campaigns.

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Re-Engagement Facilitation

When a participant's signals indicate intervention is needed, Modus coordinates warm handoffs back to your team — and tracks re-admission and re-treatment events when they occur.

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Dedicated Continuity Specialist

With Modus Continuum, a dedicated Recovery Continuity Specialist manages outreach and monitoring — extending your team's reach without adding headcount.

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Longitudinal Outcomes Record

Each participant builds a portable outcomes record that follows them across episodes of care. Progress doesn't reset. Clinical insight is preserved across the continuum.

How It Works

Simple to launch. Powerful in practice.

Enroll at Admission

Modus sits alongside your EMR or CRM and uses an automated enrollment workflow to remove manual or duplicated intake burden on your staff.

Monitor During Care

Recovery capital and risk scoring run continuously while participants are active — surfacing early departure signals while your team still has time to intervene.

Structured Engagement

Use our templated outreach campaigns to consistently reach participants via text and email, based on participant preference.

You Retain Clinical Authority

We report and facilitate — you decide on interventions and admissions. Your team always makes the clinical call.

Outcomes Tracked & Reported

Monthly dashboard reporting and quarterly business reviews keep leadership informed with data that matters to funders and referral partners.

Who We Serve

Built for every point on the recovery continuum

① Inpatient

Inpatient & Residential Treatment

Detect AMA risk early, track engagement during treatment, and maintain structured connection from admission through step-down — protecting authorized length of stay.

② Outpatient

Outpatient Treatment Programs

Reduce early discharges, monitor re-engagement after step-down, and demonstrate measurable client outcomes to funders and referral partners.

③ Housing

Recovery Housing & Sober Living

Keep residents connected, accountable, and engaged, while protecting your program's reputation in the community and meeting NARR and other standards.

④ Recovery Support

Recovery Community Organizations

Measure recovery capital over time, strengthen peer support touchpoints, and build the evidence base that funders and communities need to see.

⑤ Courts & Justice

Treatment & Recovery Courts

Longitudinal monitoring for court-involved participants with automated check-ins, risk detection, and compliance documentation that supports judicial decision-making.

Sound Familiar?

You find out something's wrong after it's already too late to help.

1You know the warning signs. But by the time a client stops showing up or calls in crisis, the window for early intervention has already closed.
2You're tracking attendance and abstinence — but the factors that actually predict early departure (housing instability, isolation, loss of purpose) aren't surfacing in your workflow until something goes wrong.
3After discharge, contact drops off. You lose structured visibility into 70% of participants during the first 90 days — when engagement and meaningful support matters most.
4Research shows that longer engagement in care produces better outcomes. But without a system that captures risk early and keeps participants connected, shorter stays become the default.

The gap between "at risk" and "already gone" is measured in days not weeks.

Modus monitors the factors that precede departure: housing stability, social support, engagement signals, and recovery capital drift — so your team can act while there's still time.

12 months

Modus activates at admission and maintains structured engagement through 12 months post-discharge, covering the full window when risk patterns are highest.

Starting at $98/mo.

A fraction of your client acquisition cost and a direct investment in improving length of stay and long-term participant outcomes.

Pricing

Transparent pricing. Flexible scale.

All plans include the Modus participant portal, Recovery Capital Index® administration, and outcomes tracking. Scale up as your program grows.

Estimated Annual Census

75 participants

102505007501,000

ENGAGE™

Participant engagement and outcomes collection. The foundation for evidence-based recovery management.

$98

per month

$998 / year

$13.31 per participant / year

Participant portal access
Sobriety / recovery tracker
Meeting & resource finder
Crisis & hotline resources
Gamified outcomes surveys
Participant satisfaction surveys
Longitudinal outcomes record
Standard provider dashboard

Get Started

Clear scope. No surprises.

What's included in all plans

✓Ongoing participant engagement and monitoring
✓Recovery Capital Index® administration and longitudinal tracking
✓Risk detection and provider escalation
✓Community resource connection support
✓Monthly reporting and quarterly business reviews
✓HIPAA-compliant data and communication infrastructure
✓Multi-channel outreach: text, email, or participant portal

You stay in the clinical driver's seat.

Modus reports, monitors, and facilitates, but you retain full clinical authority. We identify when intervention may be warranted and escalate to your team. You decide on admissions, clinical interventions, and care transitions.

You are making an operational investment to improve length of stay, support re-engagement, and build the outcomes record that payers, funders, and referral partners expect.

Let's Talk

30 minutes. Real answers. No pitch deck.

Pick a time below. We'll listen first then show you exactly how Modus fits your program, your census, and your goals. You'll leave with a clear picture of what's possible.

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Know sooner.Act before it's too late.

Recovery Continuity,Fully Managed

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